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Why We Shouldn’t Reward Ourselves for Good Habits – With One Exception

Article

Of the 21 strategies that I identify, that we can use to make or break our habits, the Strategy of Reward was one of the most difficult for me to understand. In large part, because the lesson is: be very wary of using...

Stop Reading and Start Leading

Article

As a leader, chances are you have to present more than just now and again. Whether it is to deliver a plan, win over your peers or motivate the team - how your ideas get heard, understood and trusted is essential if you...

The Importance of Accommodating Employee Differences

Video

There are so many ways in which people are different, and were constantly saying to each other Im right, youre wrong, youve got to change. So, just to take one example, there are morning people and night people ...

How to Get the Most Out of Rebels Versus Obligers

Video

To attract and retain the best people its very important to understand how people are alike and how people are different in terms of what is going to allow them to do their best work. For instance, I have a Four...

What Makes a Good Leader?

Video

To be a great leader, I think, takes dedication and it takes discipline. Its like anything, I think there are people that have natural abilities whether its athletic or musical or whatever and I think leaders are...

If You Want Change, You Must Have Structure!

Article

In my 35 years as an executive coach, I have seen some of the worlds most powerful leaders struggle with changing their behavior. I have come to believe that no one, no matter how determined or passionate, can do it...

What to Expect at The Art of Leadership

Video

Leadership really is, I think, more art than science. Weve heard a lot of the speakers talk about that that what works for one leader may not necessarily work for another, just depending on your frame of reference,...

Are Your Clients Having an Entertaining Shopping Experience?

Video

Shopping has changed a lot over the years. I think in the old days it was an exciting thing going on, perhaps it was even entertaining, but now its become a routine and I think more and more its something we would...

Are You Prepared for Temptation?

Article

Its the kind of headline that has the potential to destroy an organization. In early June, Clyde Campbell, former CEO and managing director of Fiat Chrysler Australia, was accused of misappropriating more than $23...

Are You a Manager or a Leader?

Video

Leadership has more to do with vision and direction like, where are we all going as a group? Whos leading us somewhere? Managing is more in the weeds. Its more about: youre struggling, how am I going to help...

How Everyone Wins When "We" Comes Before "Me"

Article

Who do you think comes first happy employees, happy customers or happy shareholders? My answer may surprise you coming from a bank CEO, in an industry that has arguably not changed a great deal in centuries, but my...

Weology: How Everyone Wins When We Comes Before Me - Peter Aceto

Book

Being good to your own people is just good business. A place where Me thrives, We benefit... Most organizations let alone banks are trying to understand the transformational shift the world is seeing. Some...

Winning Body Language for Sales Professionals: Control the Conversation and Connect with Your Customer—without Saying a Word - Mark Bowden

Book

Building on his classic guide "Winning Body Language," master communications expert Mark Bowden reveals essential nonverbal strategies that help win sales Whether calling on a potential client for the first...

Ian Chamandy

Speaker

Ian Chamandy is a founding partner, along with Ken Aber, of Blueprint Business Architecture, a company that developed a proprietary new methodology for strategic planning. Ian has co-facilitated the creation of well...

Why Should I Choose You (in Seven Words or Less)? - Ian Chamandy

Book

How to answer the single most important question in business and life Why should I choose you? That's the question every customer asks every single time he buys a car, picks a shampoo, or chooses a distributor, a...

The Art of Sales Conference - Vancouver 2016

Sales Conference

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Is Your Customers' Experience Designed Ethically?

Video

For me, privacy is a huge issue and the reason why I wrote Brandwashed back in the day is because I was and still am very concerned about it for many reasons. First of all, Im a consumer so I dont want to be cheated...

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results - Brent Adamson

Book

Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: being a...

A Not-So-Modest Plan to Save Bookstores From the Grim Reaper That is Amazon

Article

I have a love affair with bookstores: the search, the smell, the tactile sensation of turning pages. Im convinced Im not alone. There are lots of customers who still love bookstores. But bookstores keep shutting their...

Succeed: How We Can Reach Our Goals - Dr. Heidi Grant Halvorson

Book

Do you ever wonder why Asian students are able to achieve so much more than their American counterparts? Even very smart, very accomplished people are very bad at understanding why they succeed or fail. InSucceed,...