Joey offers a unique and insightful take on customer experience; a topic that is well-covered but rarely covered well.
Partner,
Deloitte Canada
Participants now have practical tools to have inspiring dialogue. These enhanced discussions will ultimately create extraordinary moments for our fans.
Michael Bianchi,
Director, Learning & Development Maple Leaf Sports + Entertainment
Very lively presentation! Keeps attention all the way through with some great numbers and great resources! If there is one presentation you should see, this is THE one!
Cathy van der Ha,
entrepreneur
I had read much of the material that the speakers had published, but hearing them speak & how they engaged you in the material brought it to life. It was well worth my time and would recommend it to everyone!
Karen Lowery,
Manager Financial & Logistical Services George Brown College
Fantastic Event... Very resourceful for Managers at all levels & of all areas!
Kara Lee Miller,
Senior Manager Talent Development CARA
Bill created a very tailored training day focussing on key competencies, guiding all to complete and integrate a detailed action plan for improvement.
Tina Veenstra,
Learning Specialist Saint Elizabeth Health Care