Search Results

Negativity and complaints cost time, money and credibility. And as damaging as that can be, the rise of customer complaints can actually serve as a service multiplier. One of the most overlooked benefits of hugging your...

Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos��� amazing employee culture. Robert built Zappos...

As Executive Creative Director of Creations at Cirque du Soleil, one of the world���s most creative companies, Welby Altidor seconded the company���s Creative Guide in overseeing the development of a portfolio of Cirque���s...

Dr. Tasha Eurich is an organizational psychologist, researcher, and New York Times bestselling author. As a third generation entrepreneur, she grew up seeing the powerful influence company leaders had, on both their...

As a senator from Delaware for 36 years, Biden was a leading architect of domestic policy on some of the most pressing issues facing the country. Then-Senator Biden served as chairman or ranking member of the Senate...

���If I relentlessly drive my team to achieve our goals, they won���t like me.��� ���If I try to make everybody on the team happy, we won���t hit our numbers.��� As a leader, you���ve likely felt this fundamental...

1. Learning's Natural but Mostly Cultural Everyone is born with profound talents. Different and unique talents. Sir Ken Robinson says that Human Resources are a lot like natural resources ��� they are rich but are not...

As a sales leader, making hiring decisions can be very challenging, but necessary task. From being the right fit for your team, to having strong characteristics of a successful salesperson, there are many factors to...

What is it about us humans that makes us so drawn to the negative? Every mistake we make seems to stick in out brains like Velcro, while our successes slide out like they're on Teflon. For decades, psychologists have...

For nearly a year with next to no luck, General Ulysses S. Grant tried to crack the defenses of Vicksburg, a city perched high on the cliffs of the Mississippi critical to the Confederacy���s stranglehold on the most...

Creativity in business once referred to those ���creatives��� who toiled long hours in advertising or similar design fields. Creative departments, hand-maidens to powerful media departments, used innovative messaging to...

...

���You���re that social media guy, right?��� I get that. The branding guy. The marketing guy. The tech guy. The media guy. The writer guy. The business book guy. The speaking guy. Depending on how people interface with me...

When men and women gather for a work meeting a remarkable ritual often unfolds. Perhaps because the boardroom table was historically the domain of men, an ancient, almost tribal dynamic takes hold. The men jostle and...

TORONTO, Aug. 8, 2017 /CNW/ - Vice President Joe Biden, the 47th Vice President of the United States,��Amanda Lang, Bloomberg TV Canada anchor, business journalist and bestselling author,��Welby Altidor, author...

On Tuesday, October 24th , 2017, more than 1,300 leaders from across Canada gathered in Calgary to be a part of The Art of Leadership for Women. This year's lineup included Dr.Seonaid Charlesworth, Brigid Schulte,...

Most people feel like they know themselves pretty well. But what if you could know yourself just a��little��bit better���and with this small improvement, get a big payoff���not just in your career, but in your life? �� ...

��I���m working harder than I ever have, and I don���t know if it���s worth it anymore.��� If you���re a manager or leader in today���s high-speed, high-stress economy, these words have probably run through your mind, maybe more...

What trends define the new era of selling? It wasn���t long ago that the sales process dominated the buyer���s journey ��� and customers felt they were at the mercy of what sales was willing to share with them along the way....

Learn to savor life's best moments--no matter how busy you are--through mindset shifts that alter your perception of time. Laura Vanderkam, the acclaimed author of��What the Most Successful People Do Before...