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Malala Inspires Leadership At Any Age
Malala Yousafzai is many things. The survivor of a Taliban assassination attempt. An activist for female rights and education. She is a fighter and a crusader for justice. But Malala is also a leader, despite her young...
Leadership is a Thing
We spend vast sums of money, in the corporate world, on training and developing our leaders—in the United States alone, a jaw-dropping $14 billion every year. The usual leadership course goes something like this:...
Why Human Connection Matters At Work
I opened the package when it arrived in the mail. There it was – a beautiful, glossy copy of my book. My first book. Along with pride and joy, I also felt a massive knot of nerves in my stomach. My book would be out...
Where Do Great Ideas Come From? Examining The Design Thinking Behind Fitbit
No company or client wants to produce products for yesterday, or even today. They want “Wayne Gretzky†outcomes—products that fulfill where the demand is going. Great product ideas often exhibit an uncanny prescience...
The 3-Step Dance Behind The Honest Company's Showstopper Growth Performance
It’s not just the strategy – nor even the execution – that produces business growth. It is also the choreography—or in other words plotting a series of powerful and unusual growth strategies – and then executing them...
Timeless Leadership Wisdom We All Need to Forget
A sales leader asked us last week if we had found anything in our research that contradicts long-held wisdom about leadership? Yes, we said, there have been ahas in our work that should change the way we all think about...
Happiness is a Daily Choice
My fascination with happiness began at a four-way stop in Toronto. I was on my way to work, ruminating on how unhappy I was at my job. As I pulled up to the intersection, I noticed the faces of the other drivers and...
The Dirty Secret of Overachievers: How to Push Past Imposter Syndrome
I was recently in Chicago for a keynote. By random chance, the annual conference for my fellow organizational psychology nerds was taking place at a hotel just three blocks away. Heeding the message from the universe, I...
Dell EMC's Kevin Connolly On How Trust and Culture Can Make or Break Small Businesses
In his notes to prepare for this interview, Kevin Connolly says he has the word “people†written everywhere. The President of Dell EMC Canada Commercial believes that building a culture around people and trust leads to...
The Brain Rewards You, Even When You Are Wrong. This Is Bad for Innovation (and Life)
In a previous article, I wrote about why “wow this is a great idea†can lead to higher failure rates of your innovation efforts. This results in wasted time, money, and effort that could be invested in more valuable...
Working Smart: Defined by a Study of Over 5,000 Managers and Employees
The phrase “work smarter, not harder†has been thrown around so much that it has become a cliché. I mean, who wants to “work dumb� Unfortunately, from time to time, many people, including myself, do just that. It’s not...
The View from the Top (of the Hamster Wheel)
Imagine this scenario. You’ve done all the right things. You’ve found the fastest, most expedient way to the top. You fought and hustled and strived and leaned in to the idea of success that you were told you’d want,...
Empowering Women Entrepreneurs
Gillian Riley, President & CEO of Tangerine, is on a mission to help strengthen the opportunities and support available to women-led businesses in Canada. While these enterprises represent over $117 billion in economic...
Why is it important for leaders to be compassionate?
So it's really interesting when we started the journey and we started hearing from leaders about how important compassion was. At first we thought, 'oh no, we can't talk about that because everybody's going to see us as...
Life is Too Short to be Unhappy at Work
Life really is too short to be unhappy at work. Yet far too many of us aren’t even close to being content—much less delighted—with our work or our workplaces. Instead, we are stressed and exhausted. We can’t remember...
How to Handle Conflict in Your Team
A few years ago we sat in the kick-off meeting of a cross-functional team of senior people, assembled to tackle a big project for their company. The team was in a circle; the men in blue button-down shirts, the women in...
Connie Dieken
What's Next for Vice President Joe Biden
Delaware’s favorite son likes to say, “My dad used to have an expression. He said ‘it’s a lucky person who gets up in the morning, puts both feet on the floor, knows what he’s about to do and thinks it still matters.â€...
Malala's Magic Pencil - Malala Yousafzai
Nobel Peace Prize winner and New York Times bestselling author Malala Yousafzai's first picture book, inspired by her own childhood. "This is a wonderful read for younger students that will also provide...



















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