Top Insights from Jacqueline Carter


The room went silent when leadership & mindfulness expert Jacqueline Carter said, “There is a leadership crisis” and then the room began buzzing when she followed up saying; 

  • 77% of leaders think they do a good job of engaging their people.
  • 88% percent of employees say their leaders don’t engage enough.
  • 65% percent of employees would forgo a pay raise to see their leaders fired.

Carter’s research has identified startling findings about what employees and their leaders are feeling. At the same time, her research gives us data-proven solutions focused on the development of three core qualities within leaders:

1. Mindfulness 2. Selflessness 3. Compassion


Mindfulness helps us clear the mental clutter,” says Carter. “It’s the ability to be fully present in this moment.” A mindful leader is able to self-manage, stay focused on their employees and the most important projects. All of this translates into increased loyalty and quality.

Mindful Tips:

  • Be here now
  • Stop multitasking
  • Take the HBR Mindfulness assessment and tool


A selfless leader is more concerned with the needs of his or her people, organization and society. The challenge is that ego can consciously or unconsciously influence a leader to support opportunities that confirm their own needs.

Selflessness Tips:

  • Use less “I”, “me”, “my” and “mine”
  • Acknowledge who contributed to your success
  • E xpress gratitude – say thank you every day


Compassionate leaders build trust and loyalty by helping those around them and by bringing wisdom to discussions. They focus on strengthening their employees and their teams.

Compassion Tips:

  • Take care of yourself
  • Ask. “How can I be of benefit to…?"
  • Do random acts of kindness

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