The Art of Sales came to Toronto on December 7, 2016. This summarizes the presentations of the day featuring Jeffrey Gitomer, Tiffani Bova, Ron Tite, Cathy Salit, Charles Duhigg, and Jay Baer. 

In our MBA-saturated culture, strategy-based thinking tends to overshadow design- and idea-based thinking. Wary of the big idea...

The Art of Leadership came to Toronto on October 21, 2016. This summarizes the presentations of the day featuring Marshall Goldsmith, Sir Ken Robinson, Neil Pasricha, Peter Aceto, Seonaid Charleswort

Ask any sales leader how selling has changed in the past decade, and you’ll hear a lot of answers but only one recurring theme: It’s a lot harder...

“The throw-away society is a human society strongly influenced by consumerism. The term describes a critical view of overconsumption and excessive production...

One of the big lessons is that if you want to create habits, you need to stop punishing yourself for doing the right thing. A great example of this is...

The wealth management landscape is changing faster than ever before. Evolving client demographics and behaviours are shifting sources of wealth and reshaping how...

So there’s a lot of research about how you create the environment for innovation and create the creativity. There’s many different ways. Some people...

It’s the main thing a leader is supposed to do—engaging people—and yet the truth is very few of the smart, driven managers we talk with every year come naturally to it...

In the Industrial Age, the 1950, 1960s, the peak of it, the goal was to be a big business. An industrialist, someone who did a reliable thing for average people...

2015 marked a huge milestone: according to StatsCan, for the first time in Canada’s history, the number of persons aged 65 years and older exceeded the...

Sales is an art. There’s no question about it. I think the first thing for someone to learn his craft must know is: what is the essence of...

The debate as to whether cold calling is a viable means of engaging with potential buyers and prospects has been raging since the phone was created, probably before that.  If you have been...

There are so many ways in which people are different, and we’re constantly saying to each other “I’m right, you’re wrong, you’ve got to...

Understanding how your organization’s salesfocused staff can visually communicate trust to their customers and prospects—with the best body language...