Joey Coleman gets it - he understands what makes customer relationships terrific. Understanding how our customers see the relationship is just the first step in building rewarding customer relationships that last a lifetime.
Michael Ramsay,
Director Deloitte Canada
Bill is the best of the best – I’m happy to speak as a ‘happy customer’ and tell people how much of a partner he was in our journey
Lindsay Markle,
Human Resources Consultant Manulife Financial
Participants now have practical tools to have inspiring dialogue. These enhanced discussions will ultimately create extraordinary moments for our fans.
Michael Bianchi,
Director, Learning & Development Maple Leaf Sports + Entertainment
Very lively presentation! Keeps attention all the way through with some great numbers and great resources! If there is one presentation you should see, this is THE one!
Cathy van der Ha,
entrepreneur
The different mix of people, each with a few overlapping themes and ideas provided a learning experience that was well connected from one speaker to the next. The continuing thread of related ideas was the strength of this conference.
Arthur Deane,
Manager Human Development Consultants
Enjoyed the day! Picked up excellent ideas that are immediately actionable. Great value, great networking and great takeaways.
Glain Roberts-McCabe,
President The Executive Roundtable